Shipping & Delivery

Shipping and delivery

Made to order

Every Keepslet piece is engraved after you order it. There is no stock on a shelf and no weekly batch: your order goes straight into production. That is why a gift from us can arrive in time for the occasion.

Where we deliver

Ireland.

How long it takes

Engraving takes 2 to 5 working days. It is then posted from the Netherlands with tracking, which takes 4 to 6 working days.

Allow 6 to 12 working days in all. That is deliberately cautious. Every product page shows the arrival window for an order placed today, and lets you check a particular date before you pay. This is an estimate, not a countdown: we don't run fake timers.

Christmas

The last order date that reaches Ireland before Christmas Eve, by our own cautious estimate, is shown on our homepage from September onwards. After that date we will still take your order, but we will tell you honestly that it may arrive after Christmas.

Shipping cost

Delivery to Ireland is free on every order. All parcels are tracked. The checkout shows the delivery before you pay, so there is no surprise.

Gift boxes

Each piece comes in its own gift box, with a message card. If you order a necklace and a bracelet together, they are posted in one parcel, each in its own gift box.

Tracking

You'll get a tracking link by email as soon as your parcel is posted.

If something goes missing

If a parcel is lost on the way to a correct address, we remake and resend it, or refund you, at no cost to you. Just email us with your order number.