Customer care

About

Keepslet makes personalised name necklaces for Ireland. You type the name exactly as it should read, fadas and all, and we engrave it to order.

Who we are

Keepslet is a small, new online shop. It is a trade name of Ro. E-com, a business registered in the Netherlands (Chamber of Commerce / KvK 98896008, VAT NL005360555B65).

How your necklace is made

Every piece is laser-engraved to order by our production partner after you order it: 2 to 5 working days. It is then posted, tracked, from the Netherlands to your address in Ireland: 4 to 6 working days. Delivery to Ireland is free. The necklaces are plated steel in gold, rose gold or silver tone.

If something goes wrong

If the engraving is wrong because of our mistake, or your piece arrives damaged, we remake it and send it again at no cost. Your statutory two-year guarantee always applies. See Returns for the details.

Contact

Email: support@keepslet.com. We reply within two working days.
Postal address: Ro. E-com (trading as Keepslet), Laan van Zuid Hoorn 70, 2289 DE Rijswijk, the Netherlands.